Troubleshooting

Having issues with your device? Check here first!
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Common Issues

  1. WiFi Connection Problems

    • Only supports 2.4 GHz networks
    • Double-check credentials
    • Check antenna connection if applicable (e.g, a model with an U.FL / SMA connector)
    • Retry setup if connection fails

  2. Time Synchronization Issues

    • Verify internet connectivity
    • Check NTP server accessibility
    • Adjust sync interval if needed
    • Replace RTC battery if time lost on power down

  3. LED Display Problems

    • Auto-brightness can conflict with time updates, try disabling auto-brightness temporarily
    • Check power supply capacity
    • Verify color/brightness settings

  4. Home Assistant Integration

    • Verify MQTT broker settings
    • Check broker accessibility
    • Confirm topic prefix
    • Look for connection logs

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